The competitive nature of the industry means brokers lack time to verify carrier legitimacy. This environment has led to two common types of fraud: double brokering and load board phishing.

Double brokering happens when carriers accept a load and then broker it without authorization. This deceptive tactic allows fraudsters to profit, costing brokers and shippers millions. Annually, double brokering results in approximately $700 million in losses.

Load board phishing is another prevalent fraud. Fraudsters impersonate legitimate carriers using stolen credentials and email addresses. This tactic enables them to siphon money or steal loads, affecting everyone in the supply chain.